Support & Communications
Contact Us & Grievance Redressal
How can we help? Whether you are an event organizer staffing an upcoming corporate summit, a creative production house casting models and crew, a freelance artist with account questions, or exercising statutory privacy rights, our dedicated operations team is ready to assist you.
Direct Support Routes
General Support & Bookings
For assistance with event staffing briefs, booking coordination, or candidate applications.
[email protected]
[email protected]
Billing & Refund Enquiries
Inquiries regarding recruiter subscriptions, payment receipts, GST invoices, or refund statuses.
[email protected]
[email protected]
Enterprise & Production Partnerships
For bulk event workforce deployment, multi-city exhibitions, or corporate Master Service Agreements.
[email protected]
[email protected]
Safety & Urgent Site Reports
For immediate reports of onsite misconduct, harassment, wage disputes, or safety non-compliance.
[email protected]
[email protected]
Statutory Grievance Redressal Officer (India)
In accordance with the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Digital Personal Data Protection Act, 2023 (DPDP Act), the contact details of our designated Grievance Officer are published below:
Officer Name: Mahesh Gupta
Designation: Chief Executive Officer & Grievance Officer
Entity: MAHESH GUPTA
Headquarters & Jurisdiction: Delhi, India
Direct Redressal Email: [email protected]
Operating Hours: Monday through Saturday, 9:00 AM – 7:00 PM IST
Statutory Timelines: Acknowledgment within 24 to 48 hours; complete resolution within statutory timeframe (not exceeding 15 to 30 days).
Designation: Chief Executive Officer & Grievance Officer
Entity: MAHESH GUPTA
Headquarters & Jurisdiction: Delhi, India
Direct Redressal Email: [email protected]
Operating Hours: Monday through Saturday, 9:00 AM – 7:00 PM IST
Statutory Timelines: Acknowledgment within 24 to 48 hours; complete resolution within statutory timeframe (not exceeding 15 to 30 days).
Privacy & Data Subject Requests
To request access to your personal data, data correction, withdrawal of consent, or permanent account erasure, you can use our in-app self-service features or visit the dedicated online portals:
- For privacy choices, visit Privacy Choices.
- For account deletion instructions and request submission, visit Account Deletion.
Emergency Notice
Do not use electronic mail for life-threatening emergencies: If you or someone at an event site is in immediate physical danger, medical distress, or facing an acute safety crisis, please immediately contact your local emergency services (e.g., dial 112 / 100 in India, 911 in the United States, 999 in the United Kingdom, or 112 in the European Union) before contacting platform operations.